Answers to questions you might have about YerHQ.
Our AI agent answers every call within 1-2 rings and responds to texts instantly. Unlike human receptionists, there's no delay - your customers get immediate attention 24/7, even when you're on a job site or sleeping.
We currently integrate with JobNimbus and Jobber, with Housecall Pro, ServiceTitan, and Acculynx coming soon. All leads, appointments, and customer details sync automatically into your existing workflow. Don't see your CRM? Let us know and we'll prioritize it.
Security is our top priority. Torch uses end-to-end encryption, secure data centres, and regular security audits to ensure your data is protected at all times. We also offer role-based access control to manage permissions within your team.
Absolutely! During setup, we customize the AI's responses to match your company's tone, services, and pricing. You can specify exactly how you want the AI to handle different types of calls - from emergency repairs to routine maintenance quotes
You'll receive a call and text enabled phone number on sign up. You'll have to setup call forwarding to this phone number with whatever system you currently use for phone calls. Even if that's just taking calls on your personal phone.
